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PRODUCTS

All our products, minimum order quantities, sizing, stock availability, manufacturing and care.

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ONLINE SHOPPING

Individual and company purchases, online ordering and product availability.

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DESIGN, PERSONALIZATION & CUSTOMIZATION SERVICES

Logo personalization, embroidery, colour customization, bespoke design, local production and expert guidance.

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DELIVERY & SHIPPING

Shipping countries, delivery times, order dispatch, returns and exchanges.

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PRICING & BILLING

Prices, quotes, VAT and billing.

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PRODUCTS
What products and services does Bastida for work offer?

We offer four main solutions:

 

1. Permanent Collection / Ready-to-Wear Uniform: Bastida styles available to purchase directly, with the option to add personalisation. Available to purchase online.

2. Personalised Uniform: Personalise our garments with a name, logo, illustration or quote through embroidery, screen printing or digital printing. Available to purchase online.

3.Customised Uniform: Adapt existing Bastida designs in terms of colours, fabrics, fits and selected details.

4. Bespoke Garments & Products: Fully exclusive garments or textile products developed from scratch, including creative concept and design, product development and production.

What is your minimum order quantity?

The minimum order quantity may vary depending on the type of product you select.
• Permanent Collection / online shop: no minimum, from 1 unit.
• Personalised Uniform: no minimum; the recommended technique may vary depending on quantity.
• Customised Uniform: 16 units for one-size garments such as aprons, and 50 units for multi-size garments.
• Bespoke design: from 50 units.

How does Bastida sizing work?

Most of our garments are unisex. Our patterns are designed to adapt to different bodies while prioritising comfort, functionality and a good fit. Please check the size guide on each product page before purchasing.

How can we manage sizing for a team?

Our garments are unisex and available in a range of sizes. For team projects, we can advise you on size selection and unit allocation, adapting the order to your team’s needs. You can fill out our CONTACT FORM.

What if a product is out of stock?

Availability may vary depending on the product and colour. If an item is out of stock, you can contact us to check the expected restock date.

The Bastida uniformity collection is permanent, and we regularly restock our products.

Where are the garments made?

Bastida for Work is based in Terrassa, Barcelona, a city with a strong textile heritage. We have our own workshop for prototyping and small-scale production, and we also work with specialised workshops in Barcelona and the surrounding area.

We select high-quality materials, prioritising options and processes that help us reduce the environmental impact of our products.

How should I care for my garments?

Care instructions vary depending on the product and can be found both on the product page and on the care label. We always recommend following the specific washing and care instructions provided for each garment.

We have also created an INFORMATIONAL POSTER to help you understand laundry care symbols and take proper care of your garments.

Which industries do you work with?

We have worked with restaurants, boutique and luxury hotels, catering companies, coffee shops, gourmet shops, artisans, retail, museums and wellness projects. But we love discovering new industries and exploring new projects.

ONLINE SHOPPING
Can I purchase Bastida as an individual?

Yes. Bastida garments are designed both for everyday use by individuals and for dressing professional teams and businesses.

Can I purchase directly through the website?

Yes. Our Permanent Collection is available to purchase directly through our online shop.

Can I purchase just one item?

Yes. There is no minimum order for products available through our online shop.

DESIGN, PERSONALIZATION & CUSTOMIZATION SERVICES
Can I add my logo or name to a garment?

Yes. We can personalise our garments with a name, logo, illustration or quote through embroidery, screen printing or digital printing. The recommended technique depends on the garment, artwork and quantity.

Can I buy a garment online and add embroidery?

Yes. You can select the available embroidery option and size on the product page and add it to your cart. After placing your order, please send your name or logo to [email protected]. A 45 EUR embroidery program fee applies where applicable.

What file formats do you accept for a logo?

For embroidery, we recommend sending your logo as a high-quality PDF or JPG. If another format is required, we will let you know.

Can we customise the colours or fabrics of a garment?

Yes. Our Customization service allows you to adapt colours, fabrics, fits and selected details of existing Bastida designs. Some modifications may require review by our Design team.

Can you develop a completely new garment for our brand?

Yes. Through our Bespoke service, we develop fully exclusive garments or textile products from scratch, adapted to each brand’s identity and needs.

I have my own design. Can you produce it?

Yes. Our team can handle the technical development of the product and manage its production based on your design.

Can you advise us on which garments to choose?

Yes. We can advise you on garment selection and develop a proposal aligned with your brand identity, your team’s needs and the way the garments will be used.

Do you offer advice for dressing an entire team?

Yes. We assess the needs of different team roles to create a cohesive and functional image. This service can include creative and uniform identity consultancy.

DELIVERY & SHIPPING
How long does an in-stock order take to arrive?

Our products are ready to ship. Mainland Spain and the Balearic Islands: 1–2 business days. European Union: 3–5 business days. Shipments are handled by DHL and tracking information is provided once the order has been dispatched.

How long does a personalised garment take?

Personalisation takes approximately 2 weeks, excluding shipping time. The timeline may vary depending on the country, technique and quantity.

What is the lead time for a customised garment?

Our Customised garment has an approximate lead time of 8–10 weeks. The final timeline may vary depending on the project and material availability.

What is the lead time for a Bespoke project?

Bespoke design projects have a lead time of 4 months or more, depending on the complexity and scope of the project.

Which countries do you ship to?

We ship to the following European Union countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. We also ship to the United Kingdom.

If your country is not listed, please contact us at [email protected] to check the available shipping options and the applicable minimum order quantity.

Shipments to the United Kingdom and other countries outside the European Union may be subject to customs duties, import taxes and other customs clearance fees, which are the responsibility of the customer.

Which carrier do you use?

All shipments are handled by DHL for reliable, trackable delivery.

Can I track my order?

Yes. You will receive tracking information via email from DHL, once your order has been dispatched.

When will my order be prepared and shipped?

Orders are processed from our warehouse in Barcelona. Orders placed before 12:00 pm are prepared and shipped the same day. Orders placed after 12:00 pm require 1 business day for preparation and dispatch. We do not ship orders over the weekend.

Can I return an item purchased online?

Yes. You have up to 14 days from receiving your order to request a return. The item must be unused, unwashed and unaltered, with all tags and packaging intact.

Can I return a personalised garment?

No. Garments personalised with embroidery, screen printing, digital printing or other techniques cannot be returned.

How much does a return cost?

If you use our return label, the cost is 5 EUR for Spain and 12 EUR for EU countries. You can also use your preferred shipping method and inform us in advance.

When will I receive my refund?

Once we receive and inspect your return, we will notify you by email. If approved, the refund will be issued to the original payment method within up to 10 business days.

Can I exchange a product?

Yes. We accept product exchanges. The cost of the additional shipment will be covered by the customer. To request an exchange, please contact CUSTOMER SERVICE at [email protected].

PRICING & BILLING
Do the prices on the website include VAT?

You can view the prices of all our products with or without VAT. For intra-EU or international purchases, if you enter a valid VAT number registered in the VIES system, VAT will be automatically removed during the checkout process.

Do you offer volume discounts?

Yes. Our website applies quantity discounts. You can find the discount table on each product page.

How is the price of a Custom or Bespoke project calculated?

Pricing depends on the garments, quantities, materials, level of customisation and project complexity. For Bespoke projects, the creative concept, design and product development service carries a separate fee from the production cost.

How can I request a quote?

For quotes on products from our collection, simply add the items to your online cart. Prices will automatically adjust according to the quantities selected, and you will be able to see the total order amount.

For other types of projects, you can fill out our CONTACT FORM.

How can I request an invoice?

During checkout, enter your VAT/NIF number, legal name and billing address in the billing details. The corresponding invoice will be sent automatically by email a few days after the order.

Can EU companies registered for intra-community VAT purchase without Spanish VAT?

Yes. EU companies registered for intra-community VAT and holding a valid VAT number may make intra-community purchases without Spanish VAT when the applicable tax requirements are met. Purchases made through the website will be invoiced automatically.